Privacy Policy

This Privacy Policy ("Policy") explains how SURONEX CLOUDSAFE PRIVATE LIMITED and its subsidiaries/affiliates ("Suronex," "we," "us," or "our") collect, use, store, and protect your personal information when you use our cloud security platform, visit our websites, or interact with our services globally.

We are committed to protecting your privacy and ensuring transparency about our data practices. This Policy applies to all users worldwide who access our services through www.suronex.ai (https://www.suronex.ai) and our cloud security platform.

A. Personal Information You Provide:

We collect information you directly provide when you:

• Create an account or register for our services.
• Use our cloud security platform.
• Contact us for support or inquiries.
• Subscribe to our communications.
• Attend our events or webinars.

This may include: Name, email address, phone number, company name, account credentials, job title, and communication preferences.

B. Platform Usage Information:

When you use our cloud security platform, we automatically collect:

• Login/logout timestamps and session duration.
• Features and pages accessed within the platform.
• Cloud accounts connected (AWS, Azure, Google Cloud, etc.).
• Number and types of cloud resources discovered.
• Security configurations and scan results.
• IP addresses and device information.

C. Technical Information:

We automatically collect:

• Browser type and version.
• Operating system and device information.
• IP address and location data (city/country level).
• Cookies and similar tracking technologies.

• Service Provision: Maintaining the platform, processing registration, and providing support.
• Security & Compliance: Monitoring threats, preventing fraud, and complying with legal requirements.
• Communication: Sending service updates, security alerts, and marketing (with consent).
• Improvement & Analytics: Analyzing usage to develop new features and personalize your experience.

We process your personal information based on:

• Contract Performance: To fulfill our contractual obligations.
• Legitimate Interests: To improve services and ensure security.
• Legal Compliance: To comply with applicable laws.
• Consent: Where you have provided specific permission.

• No Sale of Information: We do not sell, rent, or trade your personal information to third parties.
• International Transfers: We ensure appropriate safeguards for data transferred between our global offices and service providers.
• Authorized Sharing: We may share data with trusted vendors (cloud hosting, analytics), business partners, or when required by law.

We implement comprehensive security measures, including:

• Encryption of data in transit and at rest.
• Access controls and multi-factor authentication.
• Regular security assessments and employee training.
• Incident response procedures.

Depending on your location, you may have the right to:

• Access and receive a copy of your data.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications.

To exercise these rights, contact us at privacy@suronex.ai (mailto:privacy@suronex.ai).

We retain your personal information for as long as necessary to provide our services, comply with legal requirements, and resolve disputes. When no longer needed, data is securely deleted or anonymized.

We use cookies to enable platform functionality, analyze performance, and provide personalized experiences. You can manage preferences through your browser or our cookie consent tool. For more details, see our Cookie Policy (/cookies).

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

• EU (GDPR): We provide specific rights and protections for EU residents.
• California (CCPA): We comply with specific disclosure and opt-out rights for California residents.

For questions about this Policy, please contact:

SURONEX CLOUDSAFE PRIVATE LIMITED SF, Second Floor, Wadhwa Plaza, Sector-6 Dwarka New Delhi 110075, India

• Email: contact@suronex.ai (mailto:contact@suronex.ai)
• Privacy Specifics: privacy@suronex.ai (mailto:privacy@suronex.ai)